Expect Compliments Policies

Welcome

All handcrafted jewelry is designed and made by Marisa Pellegrini. Marisa uses many natural stones and shells, so colors may vary slightly from piece to piece. Stones and shells may have some natural inclusions. Tibetan beads are handmade and vary slightly in size and design.

Payment

Once your order is complete, the checkout process will take you to PayPal for processing. You do not have to have a PayPal account to make a purchase. PayPal accepts most major credit and debit cards. Orders shipped within Georgia are subject to a 7% sales tax.

Shipping

Shipping is provided free of charge within the United States for orders of $25 and above. Your items will be shipped via USPS, first class mail with delivery confirmation, to the address you list on the shopping cart. Items will be shipped within 1-3 days of purchase and if that is not possible, we will contact you. If you need the item in a shorter time frame, please contact us using the contact form. Expedited shipping is available upon request for an additional fee.

We collect your information only in order to ship your merchandise. The information you provide to us will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the item(s) you purchased.

Cancellations

If you would like to cancel your order, you may do so as long as your order has not yet been shipped. If the item you want to cancel has already been shipped, the order cannot be cancelled, however, you can return the item for a refund. Please see the Refunds and Exchanges section below for more information.

Refunds and Exchanges


We want you to be 100% satisfied with your purchase. If you are unhappy with any item that you have purchased from us, it may be returned within 7 days of receipt. Please complete the contact form and request a return authorization (RA) number and directions to return or exchange your merchandise. Shipping costs for returns will not be reimbursed.

Additional Policies and FAQs

Wholesale Orders:
If you have a store and are interested in carrying Marisa's handcrafted jewelry, please email us and provide your company name and address and your contact information. 



Other questions:
 Please complete the contact form with your questions. We will reply to your questions in a timely manner.

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